Thursday, 12 November 2009
Nighean has some questions for you.
There are almost as many sayings, philosophies and processes about how to best translate a clients web wants and desires into something they are happy with and more important willing to pay for then there are questions below. If you are considering briefing us on a web project please take the time to read the following 72 Questions to Ask Your New Web Design Clients--written by Douglas Bonneville of bonfx.com. Thanks Doug I hope you don't mind us making some additions and revisions to your great questions--they will be noted so as to not confuse.
1. How does your company handle email?
2. Do you need any password protected areas?
3. Do you have the Pantone numbers for your current
company colors?
4. Did you take a look at our portfolio? BBM Portfolio
5. What is your time frame? (then multiply it by 2)
6. Is this a brochure site, blog, forum, shopping cart or mash up?
7. Who is your audience?
8. Do you have any specifications?
9. What are the website addresses of your competitors and 3 websites accomplish what you are after in terms of look and functionality?
10. How many other companies have you talked to? (If we are the first please talk to at least 2 more)
11. Do you need a business card and letterhead?
12. What is your main message (what is the one essential thing you want to say)?
13. Did you or someone else register the domain? (do you have pass words to manage the dns)?
14. How familiar are you with search engine
optimization and best practices?
15. What are several websites you like? (and why)
16. Do you currently have a website? (what is the web address)
17. Do you or anyone on your staff have Photoshop or
other image editing software?
18. Do you need search engine help?
19. Does the site launch need to coincide with a
product launch or any other important milestone?
20. Do you need a content management system?
21. How long have you had a website?
22. Do you have photos you need to use?
23. Will several people be editing the site?
24. How many pages do you need?
25. Do you have a catalog or brochure?
26. How do people find your current website (do you understand and have access to web stats)?
27. Do you have a newsletter?
28. Are you in touch with the orginal designer?
29. Do you have access to the web server?
30. What are several websites that you like the look of?
31. Do you have control over the domain?
32. Do you need any other promotional material?
33. How familiar are you with usability studies?
34. How important is search engine ranking to you?
35. Is there any specific functionality you need?
36. Will you be providing creative direction?
37. Do you have your content done?
38. Will your IT person be involved?
39. Do you have a logo? What format is it in?
40. How familiar are you with graphic design best
practices for web designs?
41. What is your current hosting company?
42. Have you been through the complete web design
and development process before?
43. Who are your competitors?
44. How often do you need to update the site?
45. Describe the style of website you are looking for?
46. Is the orginal developer still available?
47. What is your budget?
48. What is compelling about working with us?
49. Do you need an image gallery?
50. Are you are anyone on your staff familiar with
HTML and CSS?
51. Is your logo in Illustrator format?
52. Do you need this to integrate with your existing
identity pieces?
53. How are you going to maintain the site?
54. What software do you have?
55. How did you find us?
56. Did you read any of our blog?
57. What bugs you the most about websites?
58. Do you need any other graphic design help?
59. Do you need social media tools built in, like Digg,
Facebook, Twitter, Stumble Upon, etc.
60. How familiar are you with web standards and web
design best practices?
61. Do you need the website to tie into any particular
3rd party applications?
62. Do you need a contact form?
63. Do you have a domain?
64. Do you have any proposals from other design firms?
65. How important is customization to you?
66. Will you want or need help in making changes? If
so, would you need help routinely?
67. What do you need your website to do?
68. Do you need ecommerce?
69. Have you considered redesigning your logo?
70. Do you have hosting?
71. Have you considered taking a fresh look at your
corporate identity? This a good time to consider
refresh or an entirely new identity.
72. When is the last time you updated the site?
1. How does your company handle email?
2. Do you need any password protected areas?
3. Do you have the Pantone numbers for your current
company colors?
4. Did you take a look at our portfolio? BBM Portfolio
5. What is your time frame? (then multiply it by 2)
6. Is this a brochure site, blog, forum, shopping cart or mash up?
7. Who is your audience?
8. Do you have any specifications?
9. What are the website addresses of your competitors and 3 websites accomplish what you are after in terms of look and functionality?
10. How many other companies have you talked to? (If we are the first please talk to at least 2 more)
11. Do you need a business card and letterhead?
12. What is your main message (what is the one essential thing you want to say)?
13. Did you or someone else register the domain? (do you have pass words to manage the dns)?
14. How familiar are you with search engine
optimization and best practices?
15. What are several websites you like? (and why)
16. Do you currently have a website? (what is the web address)
17. Do you or anyone on your staff have Photoshop or
other image editing software?
18. Do you need search engine help?
19. Does the site launch need to coincide with a
product launch or any other important milestone?
20. Do you need a content management system?
21. How long have you had a website?
22. Do you have photos you need to use?
23. Will several people be editing the site?
24. How many pages do you need?
25. Do you have a catalog or brochure?
26. How do people find your current website (do you understand and have access to web stats)?
27. Do you have a newsletter?
28. Are you in touch with the orginal designer?
29. Do you have access to the web server?
30. What are several websites that you like the look of?
31. Do you have control over the domain?
32. Do you need any other promotional material?
33. How familiar are you with usability studies?
34. How important is search engine ranking to you?
35. Is there any specific functionality you need?
36. Will you be providing creative direction?
37. Do you have your content done?
38. Will your IT person be involved?
39. Do you have a logo? What format is it in?
40. How familiar are you with graphic design best
practices for web designs?
41. What is your current hosting company?
42. Have you been through the complete web design
and development process before?
43. Who are your competitors?
44. How often do you need to update the site?
45. Describe the style of website you are looking for?
46. Is the orginal developer still available?
47. What is your budget?
48. What is compelling about working with us?
49. Do you need an image gallery?
50. Are you are anyone on your staff familiar with
HTML and CSS?
51. Is your logo in Illustrator format?
52. Do you need this to integrate with your existing
identity pieces?
53. How are you going to maintain the site?
54. What software do you have?
55. How did you find us?
56. Did you read any of our blog?
57. What bugs you the most about websites?
58. Do you need any other graphic design help?
59. Do you need social media tools built in, like Digg,
Facebook, Twitter, Stumble Upon, etc.
60. How familiar are you with web standards and web
design best practices?
61. Do you need the website to tie into any particular
3rd party applications?
62. Do you need a contact form?
63. Do you have a domain?
64. Do you have any proposals from other design firms?
65. How important is customization to you?
66. Will you want or need help in making changes? If
so, would you need help routinely?
67. What do you need your website to do?
68. Do you need ecommerce?
69. Have you considered redesigning your logo?
70. Do you have hosting?
71. Have you considered taking a fresh look at your
corporate identity? This a good time to consider
refresh or an entirely new identity.
72. When is the last time you updated the site?
posted by bbm
